Shipping policy
Shipping Policy
Thank you for shopping with My Shopnamerica.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing times may vary depending on product availability, supplier processing, weekends, holidays, or high order volume.
Shipping Rates
We currently offer free standard shipping on eligible orders.
Shipping costs, if any, will be shown at checkout before payment.
Estimated Delivery Time
Estimated delivery time is usually 5–12 business days after the order has been processed.
Delivery times may vary depending on the customer’s location, carrier, supplier, fulfillment partner, weather conditions, holidays, or other delays outside of our control.
Order Tracking
When available, tracking information will be sent to the customer by email after the order has shipped.
Please allow time for tracking information to update after the carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address at checkout.
My Shopnamerica is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Multiple Packages
Some orders may be shipped in separate packages depending on product availability, supplier, or fulfillment partner.
If your order arrives in multiple shipments, you may receive separate tracking numbers.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us through our store contact information so we can review the issue and assist you.
International Shipping
International shipping availability may vary depending on the product and customer location.
Customers are responsible for any customs duties, taxes, import fees, or local charges that may apply in their country.
Contact
For questions about shipping, delivery, or tracking, please contact us through the contact information available on our store.